When we say “we” or “us” or “NowPow” we mean CareIT Health, LLC d/b/a NowPow. “You” or “User” means any person who accesses or uses the Services. When we say “Services” we mean any website owned or operated by, and services offered by, NowPow, including websites at www.nowpow.com.
2. Collection and Use Of Information from Users
While some Services, such as visiting the website, will not prompt a collection of information, you generally need to provide us with information to use the Services or to obtain information from most of the features on the website, including to allow us to provide you with certain personalized or enhanced services that you have requested.
Information We Collect: We may collect information from our Users including Personally Identifiable Information, Protected Health Information, Aggregate Information and other information to allow us to provide you with the personalized and enhanced services you have requested. Examples of the type of information we may collect include name, telephone number, email, and postal address.
Personally Identifiable Information: Personally Identifiable Information refers to information that tells us specifically who you are, such as your name, phone number, email, or postal address, and possibly information relating to certain support or customer service issues (collectively, “Personally Identifiable Information”). While some Services, such as visiting the website, will not prompt a collection of Personally Identifiable Information, you generally need to provide us with Personally Identifiable Information to use the Services or to obtain information from most of the features on the website, including to allow us to provide you with certain personalized or enhanced services that you have requested. How we collect and store information depends on the page you are visiting, the activities in which you elect to participate, and the Services provided. As noted, you can access or use many pages and services on the website without providing any Personally Identifiable Information. Still, other pages and services may prompt you to provide Personally Identifiable Information.
Health Insurance Portability and Accountability Act of 1996 (HIPAA): In certain instances, NowPow is subject to the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”). Specifically, NowPow’s use and disclosure of information that NowPow creates, receives, maintains, or transmits for or on behalf of a HIPAA covered entity that constitutes “Protected Health Information” is subject to HIPAA. The term “Protected Health Information” or “PHI” refers to individually identifiable health information about an individual’s past, present or future physical or mental health or condition, the provision of health care to an individual, or the past, present or future payment for such care. If any information collected on this Website constitutes PHI, then NowPow will use and disclose the information in accordance with HIPAA and any applicable contractual arrangements between NowPow and the HIPAA covered entity.
Cookies and Other Tracking Technologies: The Services also may collect information automatically and through the use of electronic tools that may be transparent to Users. For example, we may automatically collect non-personally identifiable information and data through the use of “cookies”. Cookies are small text files a website uses to recognize repeat Users, facilitate the User’s ongoing access to the website and facilitate the use of the website. Cookies also allow a website to track usage behavior and compile site usage information that will allow for the improvement of content and target advertising. It may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may affect your ability to use the Service and your preference settings may not be saved. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. You may occasionally get cookies from third parties with links on the Services as described below. We do not control these cookies. The use of advertising cookies sent by third party ad servers is standard in the Internet industry.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that the Services is accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that “serve up” webpages, automatically identify your computer by its IP address.
Do Not Track: We will automatically collect cookies and other non-personally identifying information when you use the Services. Due to this automatic collection, we do not currently honor “do not track” requests. We currently use third party cookies as discussed above to track your visits across websites.
Website Analytics: Like many websites, our Services uses Google Analytics to collect information about your use of our Services. This information consists of information that your web browser automatically sends to Google, such as the web address of the page that you visit and your IP address. Google may also set cookies or read preexisting cookies. This information is stored on Google´s servers. Google uses this information to provide us with reports about traffic to our website and your visit to our website (such as the domain from which you access the internet, the web address of the website from which you linked to our site, the time and date of your visit to the web pages that you view and click through). We will use this data to improve our website structure and content.
You may opt-out of our use of Google Analytics by visiting the Google Analytics opt-out page and installing the Google Analytics browser add-on, currently made available by Google at https://tools.google.com/dlpage/gaoptout.
3. Disclosures and Transfers of Information
We may share information about you with third parties as follows:
Aggregate Information: We may share user information in the aggregate with third parties advertisers and content distributors for our own marketing purposes. For example, we may disclose the number of users that use the Service, how they use the Service and basic non-personal demographic data. We will not share to third parties your personal information in a manner that identifies you for any direct marketing purposes by such third parties nor sell information that could be used to identify you as an individual.
Investigations: We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protect our rights, reputation, property, or that of our users, affiliates, or the public.
Our Suppliers: We contract with a number of service providers and vendors that will have access to your information as necessary to provide the Service. These service providers and vendors consist of our third party information technology vendors and our customer service call center vendors. Information shared may include but is not limited to your personally identifiable information, the analytics tools discussed above and other analytic tools used to report information to us should we experience technical issues with the Service or for various other purposes related to providing the Service.
4. Data Security and Integrity
We take reasonable precautions to protect the privacy, accuracy, and reliability of any information you provide and to protect such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. The Personally Identifiable Information you provide and we collect is stored within databases that are controlled by us or by our service providers. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology, to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. As a result, you transmit any information to or from the Services at your own risk.
5. Accessing and Deleting Personal Identifiable Information; Opt-Out
If you have submitted Personally Identifiable Information through the Services, you may be able to review, edit, and control how we use much of this information, by contacting us at info@NowPow.com. We may require proof of your identity before we edit or provide you with the requested information. We will use reasonable efforts to supply you with this information and to correct any factual inaccuracies that you identify. Please also contact us at info@NowPow.com or if you do not want us to disclose your Personally Identifiable Information to third parties or you want us to delete your Personally Identifiable Information from our databases. Keep in mind, however, that there may be residual information within our databases, access logs and other records, which may or may not contain such information. The residual information will not be used for commercial purposes; however, we reserve the right, from time to time, to re-contact former Users of the Services. We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified, amended, or completed.
6. Other Sites and Links
The Service may contain links to unaffiliated third party websites. NowPow is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party. NowPow expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personally Identifiable Information by third parties.
We understand and share your concerns regarding your children’s access to Internet and the Internet’s access to your children. Consistent with the Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly request or accept Personally Identifiable Information submitted to the Services by any visitor under 13 years of age.
8. Applicable Law
9. How to Contact Us
Attn: Privacy Concerns NowPow, LLC Address:
5307 S. Hyde Park Blvd,
Chicago, IL 60615